Only Exchange. No Returns. No Refunds.
at kaash by kanishka, each jewellery piece is thoughtfully handcrafted, made just for you. because of the personal nature and limited availability of our handmade creations, we do not offer refunds or returns.
however, we do understand that sizing or product issues may arise. in such rare cases, we’re happy to offer a one-time exchange under the following conditions:
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exchange requests must be made within 48 hours of delivery.
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items must be unused, unworn, and in their original packaging.
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to initiate an exchange, kindly email us at [your email] with your order ID and a short note.
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exchanges are subject to approval after a thorough quality check.
Note:
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shipping charges and COD fees are non-refundable.
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sale, discounted, or customized products are not eligible for exchange.
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refunds are only offered if the product is damaged during transit and reported within 24 hours of receiving it, along with proper unboxing video proof.
we appreciate your understanding — your support empowers the art of handmade.